Job Details
| Hiring Organization |
Technokrat
|
| Post Name | Tele Caller Executive |
| Qualification | 12th Pass |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | 8000/- To 15000/- Per Month |
| Location | Nagpur, Maharashtra, India 440001 |
Job Description
- Handle customers’ inbound and outbound calls. Solving queries, telling them about products/offers/services.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Minimum Requirement:
- Good Communication Skills.
- Good Problem-solving skills over the call.
- High energy level.
Schedule:
- Day shift.
Education:
- Higher Secondary(12th Pass) (Preferred).
Experience:
- Technical support: 1 year (Preferred).
- telesales: 1 year (Preferred).
- total work: 1 year (Preferred).
Language:
- Hindi (Preferred).
- English (Preferred).
