Academic Support Officer






Job in Manchester 

Job Details

Hiring Organization
INTO University Partnerships
Post Name Academic Support Officer
Qualification Any Graduate
Industry Private
Employment Type Full Time 
Work Hours 8 Hours
Salary GBP 20 To GBP 25 Per Hour
Location Manchester, England, United Kingdom M1 1AD 

Job Description


We have openings for 2 Academic Support officers to join our INTO Manchester team. We are looking for dynamic individuals with strong IT, communication and organisational skills and a passion for building relationships and problem-solving within a fast-paced environment.

Experience of working in Higher Education and with international students would be an advantage but is not essential to the role. These positions will be critical members of the Academic Support Team, providing administrative support to key stakeholders internally across the organisation and, on occasion, external stakeholders.

Candidates should be able to demonstrate the following:

  • Experience in administration within a fast-paced environment;
  • Ability to use initiative;
  • Ability to prioritise, meet deadlines and work under pressure;
  • Excellent attention to detail;
  • Able and committed to working as part of a team;
  • Flexibility and willingness to undertake and learn new skills.

Key Accountabilities:

  • Be responsible for the delivery of adequate academic administration support;
  • Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standards;
  • Attend and take minutes at appropriate academic programme meetings;
  • Effective maintenance of student records, including attendance, progression and grades;
  • Assist with the development and implementation of assessment/examination schedules plus the invigilation process;
  • Effectively liaise with staff in relation to the coordination and management of academic timetables and the availability of teaching space;
  • Work with the Academic Programme Managers to ensure that exam assessments are processed and awards are administered appropriately;
  • Contribute to the monitoring and review of pastoral and academic support for all the students;
  • Assist with providing timely and accurate management information as required by the Academic Support Manager to provide to the Centre Director and INTO Manchester Board;
  • Liaise with INTO Staff, agents, University Partners and other stakeholders on a wide range of academic support matters;
  • Contribute to the development of a collaborative working environment to maintain and enhance the quality of the student learning experience and the working conditions of Centre staff;

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