Job Details
| Hiring Organization | Hyatt Regency Sydney |
| Post Name | Event Planning Executive |
| Qualification | Bachelor’s Degree in Business |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | AUD 50 To AUD 60 Per Hour |
| Location | Sydney, New South Wales, Australia 2000 |
Summary
About Hyatt
At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.Located adjacent to Darling Harbor in Sydney’s Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for business or leisure travelers. As Sydney’s largest premium hotel, Hyatt Regency Sydney boasts 888 guestrooms, multiple dining experiences, and event spaces.
The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 21 additional meeting rooms.
The Role
The Event Planning Executive – Groups will be required to ensure revenue is maximized through the professional and efficient organization of all group reservations.They will conduct their duties in a courteous, safe, and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
Responsibilities include
- Liaising closely with all the relevant Sales, Event Planning, Centralized Reservations, and Front Office members on a daily basis to accurately manage the group blocks and report all information in a timely manner
- Handling and processing group reservations, telephone and email inquiries
- Updating folios of new guests, ensuring that all details are precise and correct. As well as maintain Guest History, update and ensure the latest information is retained in the record
- Ensuring group bookings are entered into Reserve following correct procedures
- Attending the daily sales and operation meetings
- Ensuring all group-related documents and correspondence are up to date
- Ensure correct routing and billing are set up for all accounts
- Assisting with site inspections and functions when needed
- Tracing and following up on all cut-off dates, rooming lists, deposits, and another client/guest requirements. Ensuring payment and clearance paperwork of deposit monies
- Completing monthly commission report
- Preparing and Leading Group meetings on a weekly basis
- Ensuring 100% compliance with all local Legislation
- Working as and where directed by Management plus following all reasonable request
To be Successful
- A minimum of 2 years of experience in a similar role within the hotel or events industry is essential
- Good knowledge of Opera and Reserve
- Strong communication skills and proven ability to solve problems independently
- Effective time management skills
- Ability to multitask and prioritize responsibilities
- Can build solid relationships with existing and new clients
- A willingness to learn and desire to challenge yourself
- Ability to work some weekends and evenings
Benefits of Working with Hyatt
With enriching, work comes amazing rewards! Just some of our associate benefits include:- Complimentary accommodation at Hyatt properties worldwide for employees (conditions apply)
- Complimentary laundry service for workwear
- Learning & Development opportunities
- Discounted accommodation rates for employees as well as friends and family
- Discounted city car parking
