Field Property Claims Adjuster






Insurance Jobs In Los Angeles

Job Details

Hiring Organization
Liberty Mutual Insurance
Post Name Field Property Claims Adjuster
Qualification Bachelor’s Degree
Industry Private
Employment Type Full Time 
Work Hours 8 Hours
Salary USD 63100 To USD 96100 Per Year
Location Los Angeles, California, United States 90017

Job Description

Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Do you want a career with endless opportunities for growth?
As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast-paced, detail-oriented, team environment.
In this role, you will travel to the loss site to conduct a thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting-edge homeowner’s products and services to help our customers through the claims process.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
The field property claims adjuster will be traveling to insured homes within the Los Angeles, CA area. In order to be successful within the role, candidates should live within this area or very close to it.

In this role, you will:

  • Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
  • Handle moderate-severe complexity claims assigned under little supervision.
  • Investigate and evaluate onsite to resolve complex coverage and damage issues including preparing complete estimates of repair for the covered damages.
  • Explain coverage of the loss, and assists policyholders with itemization of damages, emergency repairs, and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
  • Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty.


This role might be for you if you have:
  • Working knowledge of claims handling procedures and operations.
  • Demonstrated understanding of building construction principles.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems and analytical skills.
  • The capabilities, skills, and knowledge required are normally acquired through a bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
  • Ability to obtain proper licensing as required.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust, and respect. Here, you’ll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual is an equal-opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.

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