Field Service Technician Jobs in Sydney






Job Details

Hiring Organization BCD Travel Australia
Post Name ICT Field Service Technician
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 40 To AUD 50 Per Hour
Location Sydney, New South Wales, Australia 2000

Job Description

Want to kick-start your career in a national ICT function? Have the knowledge to execute technology roadmaps, manage escalations and oversee software and hardware maintenance plans?
We’re looking for a confident and tech-savvy professional ready to excel in the growing information technology market. If that sounds like you, let’s talk.

ICT Support Engineer 

We’re seeking a driven and innovative, ICT Support Engineer to provide technical support to internal and external customers on BCD Travel Technology Infrastructure.
You’ll support the implementation of enterprise IT systems that back our business operations to improve service, quality, and cost-effectiveness.
You’ll assist with ICT daily operations like onboarding, shift plans, escalations, and software and hardware maintenance. We want your innovation and ideas to develop the way we do IT, researching and providing facts and figures to assist in executing business plans and roadmaps and communicating resolutions to Management in Australia and Singapore.
Report IT risks as defined in the risk management process and ensure Corporate Security Policies are incorporated into IT Operations and systems are built with security standards at the forefront.

What you’ll need

You’ll need 2-3 years of experience within an IT support role demonstrating proficiency in ITIL methodology, PCI/DSS, and installing and configuring infrastructures such as servers, network switches, and telephony.
Experience in call center environments will be very highly regarded. We can work anywhere, so an ability to work independently, within a virtual team, and aptitude to travel within Australia is a big tick. Your customers are your priority, so service experience coupled with excellent communication skills is going to set you up for success!

What we offer

We pride ourselves on being a people-first workplace and understand the importance of work-life balance. Birthday leave, educational leave, leave in advance, tailored training and career development plans and flexible work hours are only the beginning of the benefits. And, as a fast-growing global company, there’s exponential room for you to map out your career within Australia and beyond.

Get to know us

BCD Travel helps companies make the most of what they spend on travel. For travelers, this means keeping them safe and productive and equipping them to make good choices on the road.
In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with more than 13,500 creative, committed, and experienced people. And it’s how we maintain an industry-leading client-retention rate of 95%.

Apply Now

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