Fresher Jobs Dehradun






Job Details

Hiring Organization
Mindmap Consulting
Post Name Customer Service Associate
Qualification Graduate 
Industry Private
Employment Type Full Time 
Work Hours 8 Hours
Salary 180000/- Per Year
Location Dehradun, Uttarakhand, India 248001

Job Description

We are inviting applications for the role of Customer Service Associate.


  • Respond to customer queries and customer concerns.
  • Making outbound calls to Customers and Employers.
  • Provide support for data collection to enable Recovery of the account for the end-user.
  • Maintain a deep understanding of client processes and policies.
  • Reproduce customer issues and bring up product bugs.
  • Provide excellent customer service to our customers.
  • You should be responsible to exhibit a capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Minimum Qualifications

  • Graduate (Any Discipline).
  • Freshers are eligible.

Preferred Qualifications

  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with a customer-centric approach.
  • Excellent proficiency with written English and with a neutral English accent.

You should be able to work on a flexible schedule (including weekend shifts).

Master Skills List: Operations


  • Health insurance.
  • Provident Fund.


  • Monday to Friday.
  • Rotational shift.

Supplemental Pay:

  • Performance bonus.
  • Yearly bonus.

Ability to Commute/Relocate:

  • Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred).


  • English (Preferred).

Apply Now

Share this

Recent articles


Please enter your comment!
Please enter your name here

error: Content is protected !!