Job Details
Hiring Organization |
CrecenTech
|
Post Name | Customer Support Specialist |
Qualification | Any Graduate |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | PKR 30000 To PKR 35000 Per Month |
Location | Lahore, Punjab, Pakistan 05499 |
Job Description
We are looking for confident, well-spoken resources. The candidate should have worked in a call center environment before. If you have excellent communication skills and are a passionate team player, we have the perfect job for you! (This is not a sales-based or target-driven position).
- We serve inbound American clients and have the US shift timings.
- You should be a local resident and can commute easily to our office.
- You are welcome to walk in for an interview.
Requirements:
- Excellent communication & negotiation skills.
- Maintain a positive attitude in handling tasks professionally.
- Great time management and organizational skills.
- Should be punctual and active.
- Are comfortable engaging with customers and rapport-building over the phone.
- Females are encouraged to apply.
Employee Benefits:
- 13 Salaries Per Year (Quarterly 13th Salary Disbursement).
- At least two bonuses per year (Eid Bonus).
- Monthly Punctuality/Regularity Allowance.
- Monthly Transportation Allowance.
- Performance-Based Bonuses.
- Paid Overtime.
- Quarterly Leaves encashment.
- Upselling Incentives.
- Maternity Leaves.
- Paternity / Maternity Allowance.
- Wedding Allowance.
- Annual Leave Encashment.
- Provident Fund.
- Double salary on Gazetted Holidays.
- Special Allowance for Emergency.
- 12 Casual Leaves.
- 10 Annual Leaves.
- Dedicated Training.
- Birthday celebration.
- Loan Against Provident Fund.
- Daily Company Provided Meal.
- Office Gatherings, Celebrations, and Trips.
- 5 days a week (work-life balance).
- Excellent workplace & COVID-19 protected work environment.
Application Question(s):
- Are you comfortable working night shifts?
- Can you easily commute to our office located in Wapda Town Lahore?