Jobs in Bangalore 10th Pass

on

|

views

and

comments

Details

Hiring Organization
Tranz-Com Healthcare Solutions Private Limited
Post Name Customer Service Associate
Qualification High School Diploma
Industry Private
Employment Type Full Time 
Work Hours 8 Hours
Salary 100000/- To 300000/- Per Year 
Location Bangalore, Karnataka, India 560068

Job Description

We are hiring a customer service representative to manage customer queries and complaints.

Responsibilities

  • Require one year of relevant experience in the inbound process
  • Excellent communication in English and Hindi
  • A call center agent’s job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue
  • Answering customers’ questions about its products and offering suggestions to fit their needs; handling the order process and taking payments;
  • updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed
  • To most effectively help customers call center agents to need to understand the company’s offerings and be able to -communicate policies and product information well.
  • It is also important to be empathetic, have a positive attitude, and be able to stay calm and polite, even when callers get upset.
  • Being organized and focused is necessary for the agent to input information into the company’s computer systems while also talking to the caller

Qualifications

  • PUC or Graduate

Apply Now

Share this

Recent articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

error: Content is protected !!