Details
| Hiring Organization |
Kotak Mahindra Bank
|
| Post Name | Service Delivery Officer |
| Qualification | Any Graduate |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | 45000/- To 50000/- Per Month |
| Location | Dhule, Maharashtra, India 424001 |
Job Description
JOB ROLE :
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit, and regulatory requirements for a customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
- Developing and maintaining banking relationships with a select group of high-net-worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
