Kotak Mahindra Bank
|Post Name||Service Delivery Officer|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||45000/- To 50000/- Per Month|
|Location||Dhule, Maharashtra, India 424001|
JOB ROLE :
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit, and regulatory requirements for a customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
- Developing and maintaining banking relationships with a select group of high-net-worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Understanding of banking norms and processes.