Jobs in Ghaziabad for Graduates







Hiring Organization
Post Name Customer Development Officer
Qualification Any Graduate
Industry Private
Employment Type Full Time 
Work Hours 8 Hours
Salary 500000/- To 700000/- Per Year
Location Ghaziabad, Uttar Pradesh, India 139384 

Job Description

Job Context & Challenges Ensure effective execution of the CD strategies and roll out of schemes by closely working with the stockists, SSMs and PSRs across the zone.

Key Accountabilities :

Distribution Management

  • Trade management
  • Identify new markets/accounts and bring them under direct coverage on a regular basis
  • Ensure the addition of specialty wholesalers
  • Ensure stores in the route list are classified according to the correct RE
  • Ensure that SSM efforts are directed to reduce the number of non-purchasers
  • Ensure optimum usage of activations to drive sales
  • Ensure sales call efficiency
  • Selling stories range selling, handling objections, etc.

In-store management

  • Prioritize accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route)

Market Updates

  • Secure and draw insights from any competitive information available in the public domain regarding:
  • New products
  • Activities
  • Schemes
  • Any other developments

Data-based working and communication

  • Utilize data to drive overall business performance
  • Setting objectives for market visits
  • Reviewing salesmen and PSR performance against plan
  • Reviewing stockist performance against plan

Developing and training

  • Train and develop salesmen through a required mode of training (e.g. new products, toothbrush assortment, focus on medical stores i.e. PASSION understanding)
  • Mentor and empower salesmen to perform well by ensuring that CP benefits are availed by SSMs
  • Acknowledge any issues faced by salesmen in the field and provide support to resolve it


  • Conduct effective monthly and weekly salesmen meetings
  • Updates on route-wise overall STT
  • Toothbrush STT
  • Route-wise ERC and productivity
  • Brand wise ERC
  • Visibility booking
  • HN1 tracking
  • Best practices sharing and mock calls


  • Compile reports and information as per requirements communicated by AM

Relationship Building

  • Maintain trust and understanding in working with stockists and trade in general, especially partnering with key wholesalers to drive business
  • Share success stories and Communicate programs to build off-takes
  • Mutually work towards category growth
  • Resolve issues, etc.

Experience :

1 Year plus of work experience in FMCG Companies. Have worked in a similar market environment.

Professional Qualifications & Training :

Essential: Graduate with 1 plus years of experience.

  • Equal Opportunity Employer
  • Colgate is an equal opportunity employer and all qualified applicants will receive
  • consideration for employment without regard to race, color, religion, gender, gender
  • Identity, sexual orientation, national origin, ethnicity, age, disability, marital status,
  • Veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Apply Now

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