Jobs in Toronto Airport






Sales and Station Agent

Job details

  • Company Name: Turkish Airlines
  • Location: Toronto, Ontario, Canada
  • Job Type: Full-time

Job Description:

  • Carries out Reservation/Booking, Ticket Sales, Information, and Passenger (Operations) (Check-in, Manifest preparation) services at the Sales Office / Airport Office or at both, as designated by the General, Airport, or Sales Manager.
  • Calculates the fare and arranges the route as per requests of the passengers; provides information to the passengers in relation to schedule, and fares (APT-ABC); and ensures the required coordination.
  • Performs reservation/booking for the passengers applying to the counter.
  • Issues tickets for Domestic and International lines, MCOs (Manual Change Orders), and Excess Baggage tickets; changes such tickets; and performs the processes in relation to the return of the same.
  • Performs Endorsement and Rerouting processes.
  • Performs reservation/booking; files the post-flight documents accurately and in full; and performs statistical actions in respect of the flight coupons.
  • Reports and registers any operational income-cost-financing and financial statistical information to the relevant IT systems such as SAP, ERP, and DOP as required by the Management.

Desired Skills & Experience

  • Master/Bachelor’s degree or at least high school graduation
  • Permanent residence permit in Canada (The Company will not provide or assist with work permits)
  • Minimum 1-year Experience in civil aviation or tourism
  • The ability to cope with situations that create pressure
  • Availability to work in shifts, including overnight
  • Being a team player along with having the capability to work independently when necessary
  • Ability to handle multiple tasks simultaneously
  • Good knowledge and experience with a major Computer Reservations System (Troya or Quickies is a plus)
  • Strong oral and written communication skills
  • Sense of responsibility
  • Ability to make decisions accurately and effectively
  • Knowledge of additional languages is a plus

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