Jobs Receptionist in Melbourne

Job Details

Job Description

We are looking for a junior medical receptionist who takes pride in their work and has.
attention to detail. Someone who can offer a high standard of customer service and.
shows empathy towards each of our patients.

Qualifications and experience

• Must be highly motivated, and enthusiastic with a high focus on customer service.
• Have a high level of computer literacy.
• Have a high level of oral and written communication skills.
• Ability to work autonomously or as part of a team.
• Follow and take direction from other more experienced members of the team.
• Ability to multi-task in a high-pressure environment with high attention to detail.
• Possess time management and problem-solving skills.
• Have an excellent phone manner and customer service skills.
• Be well presented, punctual, and reliable at all times.

Tasks and responsibilities

• Greeting and assisting patients and visitors to the practice.
• Booking and rescheduling appointments.
• Answering phones and directing incoming calls.
• Data entry.
• Billing and accounts.
• Collating incoming and outgoing correspondence.
• Liaising with doctors and other health professionals.
• Offer day-to-day administrative support.
• Be an active member of the team.

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