Medical Receptionist Jobs in Australia






Job Details

Hiring Organization Baker Heart and Fiabetes Institute
Post Name
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 26 To AUD 30 Per Hour
Location Melbourne, Victoria, Australia 3004

Job Description

  • Based in Melbourne
  • 1 x Full-time, 3-year contract
  • 1 x Part-time (4 hours per day/5 days per week), 1-year contract
  • Generous Salary Packaging options

The opportunity

We are looking for an experienced part-time Medical Receptionist to join our Specialist Clinics. As the frontline of all interactions, you will be responsible for providing high-quality customer service for all patients.

This role will see you managing a busy front desk reception, welcoming patients to the clinic, supporting our health professionals as well as general administration duties. The successful applicant will be highly motivated, and an excellent communicator with the ability to multitask in a high-pressure environment.

Key duties

In this role you will be expected to:

  • Manage reception duties in a timely and professional manner.
  • Coordinate appointments for all medical services.
  • Process incoming faxes/emails.
  • Provide comprehensive capture of billable services, timely invoicing and identification as well as management of outstanding invoices using electronic medical records.
  • Ensure waiting rooms are always kept clean and tidy.

Skills and experience

You will have:

  • Experience working in a busy specialist clinic, including reception duties.
  • Ability to work well under pressure.
  • Excellent time management skills including being able to appropriately prioritize a range of tasks.
  • Exceptional customer service skills.
  • Intermediate understanding and experience using Windows-based software including Microsoft Office Suite (Word and Excel).
  • Demonstrated ability to maintain confidentiality and comply with privacy requirements.


Remuneration will be commensurate with the successful candidate’s qualifications and experience, plus superannuation and generous salary packaging options.

Working at the Baker Institute offers flexibility, generous salary packaging, an employee assistance program, and an active social club as well as modern offices and laboratories adjacent to the Alfred Hospital and within walking distance to St Kilda Road, Chapel Street, and Fawkner Park.

Apply Now

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