Microsoft Careers Sydney






Job Details

Hiring Organization Microsoft Experience Centre
Post Name Critical Environment Technician
Qualification B.Tech
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 5000 To AUD 5500 Per Month
Location Sydney, New South Wales, Australia 2000

Job Description

‘Achieving our mission requires us to evolve our culture, and it all starts with a growth mindset, a passion to learn, and bringing our best every day to make a bigger difference in the world. Satya Nadella, CEO of Microsoft. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician. 

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. 

Our infrastructure is comprised of a large global portfolio of more than 100 data centers and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.  

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. 


The purpose of this role 

As a  Critical Environment Technician you will primarily be overseeing the day-to-day operations and maintenance of all electrical and mechanical equipment within our datacentre sites. You’ll do this while ensuring a safe, secure, and compliant environment, ultimately reducing high-impact and human-error critical environment incidents.

You will be a front-line responder for hands-on electrical and mechanical equipment troubleshooting, operations, and maintenance. Critical Environment Technician provides 24/7 shift coverage which could include 12-hour shifts rotating shifts  

 The Impact You’ll Be Making 

  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations 
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters.  
  • Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center 
  • Troubleshoot facility and events, perform equipment assets and work order requests 
  • Perform maintenance tasks including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements 
  • Provide support to Data Center Operations Technicians 
  • Perform root cause analysis of equipment failures 
  • Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed  
  • Ensure routine reporting to effectively manage and analyze our Power / Temperature / Relative Humidity, and SLA monitoring   
  • Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed 
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year 


What skills do you need to have

There will be many opportunities for you to learn and grow in this role and at Microsoft.   However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:   

  • Proven experience in either a Datacenter or other critical environment facility, working with the operation of building cooling, electrical, mechanical, and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS)  
  • OR Associate degree or technical trade certification (e.g., military, TAFE, trade school, University) 
  • Flexibility to work 12 hours shifts work non-business hours that may include weekends and/or holidays 
  • Able to communicate effectively with multiple stakeholders. 
  • Desire to learn, grow and develop new technical skills. 


Background Check Requirements: The ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to the following specialized security screenings: 

  • Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements. 
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Team Culture and Support 

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. We offer a wide range of supportive benefits such as coaching and mentoring programs and up to 18 weeks of paid parental leave. We encourage you to ask about our flexible working options and how we can support your career.

Your Onboarding Process  

 Microsoft provides extensive world-class onboarding & readiness designed to help you extend your existing technical skills. You’ll attend an in-depth onboarding program designed to help you become a technical expert.  

Our onboarding program will give you the knowledge and resources necessary to deliver successful customer solution designs and presentations as you start your exciting next career step at Microsoft! 

What next

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential.  Our recruitment process is not perfect, but we will try our best to help you feel heard and supported throughout the experience. We will contact you once we’ve received your application.  

Apply Now

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