Packing

• Supervising packing processes and maintaining all logs
• Daily job planning
• Raising requisitions for materials to be used
• Coordinating training for packing employees
• Time and resources management
• Undertaking employee performance reviews
• Writing and submitting reports

Dispatch Officer

• Receiving finished goods from the stores
• Preparing dispatch notes and co-ordinating dispatches
• Preparing packing list and delivery notes and other documentation required
• Confirming and supervising the loading of goods on the track
• Receiving and tracking LPOs
• Submitting weekly delivery summary reports
• Preparing and scheduling plan for the week
• Liaising with accounts to invoice all customers as per their requirements
• Maintain all delivery records
• Confirm the right quantities and quality are dispatched
• Establish periodic on-going communication meetings with the packing staff
• Resolve customer complaints in a timely and professional manner
• Maintain effective professional relationships with internal and external customers