||High School Diploma
||AUD 30 To AUD 34 Per Hour
||Gold Coast, Queensland, Australia 4215
This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 700 employees our Australian cancer services division is made up of 6-day oncology hospitals, 17 radiation oncology centers, and 8 comprehensive centers offering, medical oncology, hematology, and radiation oncology services under one roof.
The group also encompasses chemotherapy compounding services and pharmacy. The icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far-reaching opportunities, and be part of an innovative market leader at the forefront of cancer care.
About the Role:
We have a new opportunity for a medical administration officer to join our team. The role provides administration, secretarial, and reception support for the radiation oncology unit. You will be responsible for patient admissions and discharge.
ensuring accurate appointments are booked, patients are billed correctly, and paperwork is processed accurately and in a timely fashion. This role will report to the Administration Manager, working Monday to Friday during our standard daytime business hours.
- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to inquiries
- Setting up consulting rooms
- Performing health fund checks, discussing excess/gap payments
- Entering and processing patient billing and balancing daily banking
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
About the person we’re going to hire:
To ensure our center delivers an exceptional experience for patients, their families, doctors, our staff, and visitors; we are seeking candidates who not only meet the technical criteria of the role but who also consistently demonstrate values aligned to those of the organization and in addition, possess a flexible and a ‘can-do’ attitude.
If you are highly enthusiastic, quick to adapt to a fast-paced environment, and passionate about providing exceptional patient care, we want to hear from you. In return, we offer a friendly, flexible, and dynamic work environment, career development pathways, unique rewards and benefits, and the opportunity to work for a growing and innovative market leader.
Skills & Experience:
12+ months of experience in a medical administration role (desired but not essential).
- Experience working in a busy general practice with multiple health professionals would be highly advantageous
- Exceptional communication and interpersonal skills.
- Ability to multi-task within a large team in a fast and efficient manner.
- A positive, team-focused attitude.
- Strong attention to detail.
- Flexibility and adaptability to complete administration tasks.
- Proficient use of Microsoft Office.
How to Apply:
If you meet the above criteria and have a special interest in working for an organization that delivers outstanding care and service to patients and stakeholders, please attach a cover letter and resume to your application using the ‘Apply’ button.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
COVID Health Requirement
In submitting your application, you understand and acknowledge that a state government public health order, direction, and/or regulation may be applicable to the workplace and/or role that you are applying for (“COVID Health Requirement”).
You acknowledge and agree to comply with any applicable COVID Health requirements including, but not limited to, providing us with information regarding your COVID vaccination status upon our reasonable request.