Part Time Call Center Jobs From Home







Hiring Organization
Post Name Customer Services / Call Center Executive
Qualification Any Graduate 
Industry Private
Employment Type Part Time
Work Hours 4 Hours
Salary 350000/- To 700000/- Per Year
Job Location Type Work From Home

Main Duties and Responsibilities:

  • Utilize communication strategies(Call Support) to partner with customers and understand the root cause of issues and investigate options for resolution.
  • Drive consistent high-quality work while being efficient and effective in developing strategies to organize and prioritize workload, track ongoing customer requests, and complete timely professional follow-ups via phone or email.
  • Build relationships with both internal and external customers by exercising sound independent judgment, helping to develop the Customer Experience brand and advocate to resolve customer concerns.
  • Provide support to team members, brainstorm new ways to improve processes and provide resources for continued team development.
  • Evaluate, identify, and implement ideas to improve Customer Experience processes and participate in activities as appropriate to ensure the success of the organization.
  • Enter essential data into business systems to complete necessary functions such as service requests, part replacements, product orders, etc.
  • Utilize resources such as price lists, specification guides, product prints, and electronic product resources (Synergy/HON Ready) to find information to answer product questions and develop tools to continue learning about new processes and products.
  • Consistently achieve aggressive individual and team goals.
  • Embrace continuous learning with the capacity to accept continuous change.
  • Utilize resources effectively across the organization to drive intended results.
  • Participate in activities as appropriate to ensure the success of the organization.
  • Should be ready to work in US Shift timings

Work Experience and Competencies:

  • Minimum of 2-7 Years of experience in Call Centre / BPO
  • Excellent communication skills and attention to detail required
  • Knowledge of Microsoft Office.
  • Identify and resolve questions regarding prioritizing objectives required

Educational Qualification: 

  • Any Bachelor’s degree

Key Skills

  • BPOUS ShiftCall Center
  • Team DevelopmentvoiceblendedCustomer ServiceMNCCallingMS Office web base communication SkillsCustomer Experienceinternational call center voice
  • Skills highlighted with ‘‘ are preferred key skills

Apply Now

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