• Flexible working arrangements – weekdays and weekends
• Attractive hourly rates, and various durations, nominate your availability
• Work with high-profile organizations across public and private sectors

reflexive is your temporary staffing agency. We are currently seeking Customer Service Representatives/ Officers across SA for Tier 1 commercial clients, mainly for call and contact centers in the finance and commercial industry such as Bank, Insurance, Telco, and More! They are contract roles with different working hours and the possibility of extension.

Our Customer Service and Contact Centre positions:

• 10+ jobs available across Adelaide
• Flexible temp contracts between a few days to ongoing
• Temp to perm opportunities
• Shifts between 4 to 8 hours a day
• Hourly rate ranges between $29 to $35 + Super upon experience
• Easy to fill timesheet and on-time payment

Duties and responsibilities

Customer Service roles are different every day, so there will never be a dull moment! You will be primarily phone-based and will deal with inquiries from existing customers following any issues through to completion. The Customer Service Officer and Representative will be responsible for the following, but not limited to:

• Answer incoming calls and respond to email correspondence in a fast-paced environment
• Display intermediate computer literacy skills and the ability to follow a process/script
• Build strong relationships with new and existing customer
• Process and track orders, and assist clients with transactions and inquiries
• Work effectively as part of a team environment to achieve own and team objectives
• Manage time and organize own workload against performance expectations
• Ensure all administrative compliance requirements, data entry, and an efficient client engagement journey are met

If you are looking for a dynamic temp role within a Tier 1 organization in Adelaide, apply now and choose from multiple opportunities.

Your experience

The role demands professionalism, organization, and a commercial attitude towards all levels of customers and staff:

• Previous experience (ideally min. 12 months) in Customer Service
• Experience in a high-paced environment
• Proficient/clear communication skills
• Competent data entry skills
• Proficient with computers and the ability to quickly learn new systems
• Reliability, Adaptability, and Punctuality

We are open to a Working Holiday visa (subclass 417) for this role.

Be part of the hive: one application, many opportunities

You’re not only applying for this job, but you will also get the opportunity to enter our innovative recruitment process. reflexive by Hudson employs 100+ staff, pays over 1400 temps, places hundreds of people in permanent positions, and grows every week!

 

As a member of our talent pool, you will no longer need to search and apply for new jobs as we will contact you with suitable opportunities which you can accept or decline based on your availability. Apply now, sit back, and let the jobs come to you.