Remote Jobs in Montreal

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Job Details

Hiring Organization
iWeb Inc.
Post Name Support System Administrator
Qualification Bachelor’s Degree in Computer Science
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary CAD 37 To CAD 38 Per Hour
Job Location Type Work From Home

Job Description

Leaseweb Canada is looking for a Support System Administrator – Night Shift – 100% from home!! – French AND English.

Place of employment: Montreal (Nuns’ Island)

Introduction

Are you a night owl? Do you like helping others? Are you interested in server technologies? You may be exactly the person we are looking for. 

We are a diverse team of people around the world interested in technology and looking to help our customers one interaction at a time. Come help us provide our customers with a thoughtful support experience while building your technical knowledge.

Summary

Reporting to one of the Managers of the Technical Support team, the Support System Administrator will help our customers with their technical requests in a dynamic environment that offers many technical challenges. 

The Support System Administrator will work a night schedule of 4 consecutive shifts of 10 hours each for a total of 40 hours per week. One or two of these nights will take place on weekends depending on operational needs.

Responsibilities

  • Communicate regularly with our customers by telephone as well as through our ticketing system
  • Make several technical requests
  • Troubleshoot miscellaneous software, hardware, and/or network issues
  • Perform related tasks

Skills, Abilities, and Experience

  • At least 2 years of professional experience administering the following technologies in a production environment:
    • Linux (CentOS preferred)
    • apache
    • MySQL/MariaDB
    • PHP
  • At least 2 years of professional experience solving software, hardware, and network issues in a production environment
  • Mastery of the Linux command line
  • Good written and spoken ability in English
  • Good written and spoken ability in at least one of the following two languages: French or Spanish
  • Excellent ability to learn independently
  • You collaborate well with others, have initiative, and have a strong ability to work independently
  • You demonstrate professionalism, and ownership, prioritize well and work well under pressure
  • Patience, empathy, curiosity, and a positive attitude

If after the recruitment process we love each other you will join a dynamic team in a “COOL” environment with a restroom, coffee, fruit, and meals provided when you work in the office.

We offer the best of both worlds! – a flexible hybrid model between home and office (only 1 day)! Together we have created this fantastic family atmosphere to make everyone feel at home away from home.

And much more:

  • Participation in the company’s annual bonus system
  • Pension Plan
  • Group insurance + telemedicine
  • Monthly internet allowance.  
  • Holidays according to your experience + 5 mobile days  
  • Free Parking

Ready for the next step?  

If you wish to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get a glimpse of life at Leaseweb…  

We seek all applicants directly – any unsolicited profile received from a recruitment agency will be treated as a direct application.

Apply Now

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