Research Assistant Jobs Sydney






Job Details

Hiring Organization Bluefin Resources
Post Name Research Assistant
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 42 To AUD 46 Per Hour
Location Sydney, New South Wales, Australia 2000

Customer Research Assistant/Coordinator

  • Well Known Government organization
  • Project Management/Stakeholder engagement-focused
  • WFH/ 2 days in the Office per week

About the company

My client is a leading well-known government organization who are dedicated to ensuring a ‘customer-centric’ approach. They have gone through a major transformation, making this an exciting time to be on the journey.

The Role

The Customer Research Assistant/Coordinator will act as an interface between business units requesting decision support, external vendors providing research services, and internal teams and capabilities facilitating conversations with customers.

Your understanding of a Market Research process and project management skills will ensure you are organized and highly equipped to assist in processes running smoothly. You will be a strong communicator and have excellent engagement skills.

You will have:

  • Minimum 3+ years experience in customer research, market research, or customer engagement in a complex environment, also open to someone more experienced,
  • Experience in the development and delivery of internal and/or external communication plans
  • Experience in project planning, reporting, and evaluation of outcomes
  • Experience with digital customer research platforms and social media tools, including monitoring and reporting
  • Ability to critically analyze data and information, interpret and present complex material to diverse audiences
  • Sound written communication skills including experience in writing research reports
  • Demonstrated verbal communication and presentation skills and good negotiation, problem-solving, and liaison skills
  • Ability to manage and prioritize projects and work to tight deadlines, across multiple stakeholders
  • Highly proactive with exceptional integrity, professionalism, efficiency, and accuracy
  • Humility, willingness to learn, personal resilience, and a genuine passion for achieving outcomes
  • Experience using data to drive best for business and best for customer outcomes

This is an exciting opportunity for a highly organized candidate who enjoys the Project Management side of Research. Please note this role is not a hands-on Customer Research position, however on an ad hoc basis will assist. Open to all levels of candidates for the right person.

Apply Now

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