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Job Details

Hiring Organization Mindray Medical Germany GmbH
Post Name Customer Service Advisor (m/f/d)
Qualification High School Diploma
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary EUR 41000 To EUR 50000 Per Year 
Location Darmstadt, Germany 64293

Your future area of ​​responsibility:

  • Processing of customer orders and customer inquiries
  • Monitoring deliveries and providing information on the delivery status
  • Call Center
  • Processing of RMA’s and credit notes for returns
  • Monitoring of projects and close cooperation with our sales team
  • Creation and updating of customer master data
  • Support of the service department with spare parts orders
  • Direct reporting to Operations Manager
  • 2 years of professional experience in customer service
  • Proactive, independent way of working and problem-solving skills in a complex work environment
  • Good knowledge of SAP
  • Very good MS Office skills
  • English knowledge in spoken and written
  • Very good communication skills for advising different contacts
  • Willingness to learn new skills
  • The opportunity to shape the future of a successfully growing company with a good working atmosphere and flat hierarchies in a highly motivated team
  • The opportunity to contribute your specialist knowledge and to develop personally and professionally
  • Diverse development opportunities in an international matrix organization

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